Terms & Conditions

Effective Date: October 16, 2026

DynastyCore is operated by Dynasty Core LLC ("DynastyCore," "we," "us," or "our").

Welcome to DynastyCore. These Terms & Conditions govern your access to and use of DynastyCore's website, products, services, artificial intelligence systems, communication tools, scheduling features, and related services.

By accessing or using DynastyCore's services, you agree to these Terms & Conditions.

Services

DynastyCore provides shop management software and AI-powered business communication and automation services to automotive repair shops and other businesses. Depending on the services selected by a business, DynastyCore may assist with answering customer calls, text messaging, appointment scheduling, customer inquiries, notifications, call routing and transfers, and other business communications.

Features and functionality may change as our services develop.

Customer Responsibilities

Businesses using DynastyCore are responsible for providing accurate business information, including hours, services, prices, and policies, and for using DynastyCore in accordance with applicable laws, regulations, carrier requirements, and industry rules.

Customers may not use DynastyCore for unlawful, fraudulent, deceptive, abusive, harassing, or unauthorized communications.

SMS Messaging

Program name: DynastyCore Notifications.

DynastyCore may send SMS messages for itself and on behalf of the businesses that use it, including verification codes, appointment confirmations and reminders, scheduling communications, vehicle status updates, responses to customer requests, service-related notifications, follow-up communications, and other messages associated with the applicable business.

Recipients must provide appropriate consent before receiving messages where consent is required.

Message frequency varies depending on customer interactions and the services requested.

Message and data rates may apply.

To stop receiving text messages, reply STOP at any time.

For assistance, reply HELP or contact DynastyCore using the contact information below.

After an opt-out request is processed, no further messages will be sent unless the recipient subsequently provides appropriate consent to receive messages again.

Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Messaging Consent

Businesses using DynastyCore are responsible for obtaining any consent required to communicate with their customers through DynastyCore.

Consent to receive text messages must be obtained in accordance with applicable law and applicable messaging-provider and carrier requirements.

DynastyCore does not permit customers to use its services to send unsolicited or unauthorized messages.

Artificial Intelligence

Some DynastyCore services use artificial intelligence and automated systems to answer calls, communicate with callers and users, process requests, assist with scheduling, and perform other business functions.

Calls answered by DynastyCore's AI assistant may be recorded and transcribed to provide the service and so the business can review them.

The AI assistant shares only the prices, hours, and policies a business has entered. It does not diagnose vehicles, give repair estimates, or approve repairs. Those decisions remain with the business.

AI-generated responses may occasionally contain errors or misunderstand information. Businesses remain responsible for determining whether DynastyCore's services are appropriate for their operations and for maintaining appropriate human oversight.

Scheduling and Appointments

DynastyCore may assist businesses and their customers with appointment scheduling and related communications.

Availability displayed or communicated through DynastyCore depends on information provided by the applicable business and its connected scheduling systems. DynastyCore does not guarantee the availability or completion of any appointment or service. Repair work, pricing, and warranties are between the customer and the business performing the work.

Third-Party Services

DynastyCore may rely on third-party technology and service providers to provide portions of its services, including telecommunications, artificial intelligence, automation, hosting, scheduling, payments, and other infrastructure.

Use of DynastyCore may therefore involve processing information through service providers acting on our behalf.

Service Availability

We work to provide reliable services but cannot guarantee uninterrupted or error-free operation.

Services may occasionally be unavailable because of maintenance, internet or telecommunications failures, third-party service interruptions, technical problems, or circumstances outside DynastyCore's reasonable control.

Limitation of Liability

To the fullest extent permitted by applicable law, DynastyCore will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use our services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Changes to These Terms

DynastyCore may update these Terms & Conditions as its services, legal obligations, or business practices change.

When material changes are made, the effective date displayed on this page will be updated.

Privacy

Use of DynastyCore is also subject to our Privacy Policy, which explains how information is collected, used, and protected.

Contact Us

Questions regarding these Terms & Conditions or DynastyCore's services may be directed to:

Dynasty Core LLC

Email: dynastycoreai@gmail.com