Privacy Policy

Effective Date: October 16, 2026

DynastyCore is operated by Dynasty Core LLC ("DynastyCore," "we," "us," or "our").

DynastyCore respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, communicate with us, or use DynastyCore products and services.

Who We Serve

DynastyCore provides software, an AI phone receptionist, scheduling, and messaging tools to automotive repair shops and other businesses ("Client Businesses"). When you call, text, or book with a Client Business that uses DynastyCore, we process your information on that business's behalf to provide the service they requested. That business decides how it uses the information for its own operations.

Information We Collect

We may collect information you voluntarily provide to us, including your name, business name, email address, telephone number, and information you provide when requesting information, support, demonstrations, or services.

When DynastyCore products or services are used, we may also process information necessary to provide those services, including customer communications, appointment and scheduling information, vehicle information, service requests, call information, messaging information, and other information submitted through or generated in connection with our services.

We may also automatically collect certain technical information when you use our website or services, such as device information, browser information, IP address, usage information, and similar technical data.

Phone Calls and AI

Calls to a Client Business that uses DynastyCore may be answered by an AI assistant. These calls may be recorded and transcribed so the assistant can respond, book or update appointments, take messages, and so the business can review what was said. AI technology providers process call audio and text only to provide the service to us.

How We Use Information

We may use information to:

Provide, operate, maintain, and improve DynastyCore products and services.

Answer calls, schedule appointments, and pass messages to the Client Business you contacted.

Respond to inquiries and provide customer support.

Facilitate communications, scheduling, and customer requests.

Manage accounts and business relationships.

Protect the security and integrity of our systems.

Prevent fraud, abuse, or misuse.

Comply with applicable legal and regulatory obligations.

Communicate with you about DynastyCore and services you have requested or agreed to receive.

SMS and Mobile Messaging

Program name: DynastyCore Notifications.

When you provide your mobile telephone number and consent to receive text messages, DynastyCore may send messages related to the specific services or communications for which you provided consent, either for DynastyCore itself or on behalf of the Client Business you do business with.

Messages may include verification codes, appointment confirmations and reminders, vehicle status updates, customer-service communications, service updates, account information, and support communications.

Message frequency varies. Message and data rates may apply.

Consent to receive text messages is voluntary and is not a condition of purchasing goods or services.

You may opt out at any time by replying STOP. You may reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

Mobile Information and SMS Consent

Mobile information, including mobile telephone numbers, SMS opt-in data, and messaging consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers that process information on our behalf when necessary to provide communications and other DynastyCore services. Such service providers may only use the information as permitted to provide their services to us and subject to applicable contractual and legal requirements.

SMS consent is not transferred between independent businesses or used to authorize messages outside the purposes for which consent was provided.

How We Share Information

We may disclose information to vendors, contractors, and service providers that assist us in operating our business and providing DynastyCore services, including providers of communications, telephony, AI processing, hosting, infrastructure, scheduling, payments, security, analytics, and related technologies.

We share information with the Client Business you called, texted, or booked with, so it can provide the service you asked for.

We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights, safety, and security of DynastyCore, our customers, users, or others; investigate fraud or misuse; or facilitate a legitimate business transaction subject to appropriate protections.

We do not sell personal information, and we do not sell or share mobile information or SMS consent for third-party marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. Each Client Business's records are kept separate from every other business's records.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and consent records, comply with applicable legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Your Choices

Depending on applicable law, you may have rights regarding your personal information. You may contact us to request information about our privacy practices or to request correction or deletion of certain information where applicable. If your request is about records a Client Business keeps about you, we may refer you to that business or work with it to respond.

You may withdraw consent to applicable SMS communications at any time by replying STOP.

Third-Party Services

DynastyCore may use third-party technology and service providers to operate portions of our website and services. Their processing of information may also be governed by contractual obligations and applicable law.

Children's Privacy

DynastyCore products and services are intended for businesses and their customers and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as DynastyCore, our services, or applicable requirements change. When we make changes, we will update the effective date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or DynastyCore's privacy practices, contact us at:

Dynasty Core LLC

Email: dynastycoreai@gmail.com